MALAYSIA
Shipping Costs:
- Free Standard Shipping for orders over MYR 185
- Standard Shipping costs MYR 7.99 (West Malaysia) and MYR 17.99 (East Malaysia) for orders under MYR 185
Estimated Delivery Times - Your order will take 1-2 business days to pack in addition to the standard delivery time frames as below:
- Standard Delivery (West Malaysia): 2-4 business days
- Standard Delivery (East Malaysia): 4-9 business days
We ship Monday through Friday, excluding weekends and holidays. You will receive a confirmation e-mail with the tracking number once your order ships. If any products in your order are out of stock, we can choose to ship from the nearest overseas warehouse. The average shipping times are estimates and not guarantees, additional delays may occur. Please note that updates for tracking numbers from certain carriers may not be available until the parcel arrives at the destination country.
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 2-4 business days. It is the sole responsibility of the customer to ensure the address provided is correct. The BOOMBA team will do our best to accommodate changes in the shipping information, but once the parcel has been dispatched, we will no longer be able to change the information. It is the sole responsibility of the customer to be available when the parcel arrives. If a parcel gets sent back due to the customer being unavailable or due to an error in the shipping information provided, a MYR 100 reshipment & reprocessing fee applies for free / standard shipments, and additional charges may apply for Expedited Shipments. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Please kindly note that if the inserts do not fit well due to the user's bra size being outside of the recommended sizing range in the sizing chart provided for each product, no refund or exchange will be available. Do also note that Expedited Shipping cost is non-refundable.
For everything else, we pride ourselves on our customer service. Should you be at all dissatisfied, please reach out to us at contact@getboomba.my
